RETURN POLICY

2-WEEK GENERAL WARRANTY

Fire Alarm Depot provides the option of a full refund, or exchange on any refurbished part that is returned in original purchased condition within 2 weeks of purchase. 

- Buyer must pay return shipping

- Credit will be issued promptly upon inspection of the part

 

WARRANTY ON DAMAGED PARTS

We stand by the quality of our refurbished parts, but we understand that situations can arise. We extend the option of a full refund or exchange for any damaged parts for 90 days. 

- Buyer must pay return shipping 

- Credit will be issued upon inspection of the part

- Part must be purchased in damaged condition to apply

 

CONTACT US BY EMAIL OR 416-996-1651  

 

* Fire Alarm Depot retains the right to charge a 20 % restocking fee on any order of “NEW” parts returned unopened within 2 weeks. Orders of “NEW” parts returned opened will only be exchanged if the parts are broken subject to the manufacturer's warranty.

There are no refunds on “NEW” parts for any reason beyond the 2 week grace period.