SHIPPING POLICY
SAME-DAY SHIPPING
To provide you with the fastest service possible, we dispatch all orders received before 4 PM EST on the same day. Orders placed after this time will be shipped the following business day. This way, you can rest assured that your fire safety equipment will be on its way to you as quickly as possible.
NORTH AMERICAN SHIPPING OPTIONS
FREE UPS STANDARD SHIPPING
We offer free standard shipping on orders totalling $300.00 and up. Enjoy a delivery timeframe of 3-7 business days without any additional cost.
UPS 3-DAY SELECT
Get your items quickly with our Express International service that guarantees delivery within 2 to 3 business days for a flat rate of $75.00 USD.
UPS OVERNIGHT SHIPPING
For a slightly later delivery than our early service, our standard UPS Overnight Shipping offers a next-day solution for $150.00 USD.
UPS OVERNIGHT EARLY AM
Need your order urgently? Choose our UPS Overnight Early service for delivery by 8 AM the next day at a rate of $350.00 USD.
WORLDWIDE SHIPPING OPTIONS
UPS WORLDWIDE EXPEDITED
Orders outside of North America are provided custom shipping rates based on location, we aim to be as cost effective and timely with our orders.
Please reach out at octav@firealarmdepot.com or +1 (416)-996-1651
UPS WORLDWIDE EXPEDITED FLAT RATE
Experience swift and reliable service with UPS Worldwide Expedited shipping (2-4 business days). For orders totalling $1000.00 and above, we offer this expedited service at a rate of $300.00 USD.
UPS WORLDWIDE EXPEDITED HIGH-VALUE ORDERS: We appreciate your significant purchases. That's why we provide UPS Worldwide Expedited shipping free of charge for orders totalling $5,000.00 and up.
ADDITIONAL SHIPPING OPTIONS
For custom shipping solutions or if you have any specific requests, please feel free to contact us at (416-996-1651). Our customer service team is ready to assist you with personalized shipping options to meet your unique needs.
Shipping and Risk of Loss
All orders are shipped FOB Origin. Title and risk of loss transfer to the purchaser once the goods are handed over to the shipping carrier. Fire Alarm Depot is not responsible for lost, stolen, delayed, or damaged packages after shipment. If the purchaser requires additional insurance or special handling, they must request this in writing prior to shipment. Unless otherwise agreed in writing, all shipping arrangements are made on behalf of the purchaser.